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Seller Support / Seller Dashboard / Configuring Product Add-ons

Product Configuration

Once you add your products, youʻll need to fine tune the settings to fit your needs. Read on for an overview of the process.

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Process full or partial refunds to your customers directly from your Seller Dashboard.

Configuring Product Add-ons

Add-ons are additional “upsell” options for your products. Some ideas are: gift wrapping and rush services. Add-ons can also be used for obtaining personalization options. You can set GLOBAL add-ons which would be applied to all products that you specify within a chosen category by default. However, even with global add-ons, they can be disabled on the individual product settings if you choose to. You can also assign add-ons to products on the fly. Add-ons can be assigned with or without a fee that would be added to the cost of the product.

To add global add-on options to your products, you will follow the following steps:

  1. From your Seller Dashboard, click on the “Settings” menu
  2. When you are within the Settings menu, click on the “Addons” menu.
  3. From within your addon settings, you will click on the “Create new addon” button. Then input the following details:
    1. NAME: this the for you reference only and will not be visible to the customer.
    2. PRIORITY: If you have multiple addons, this number sets the order in which the addons will appear.
    3. PRODUCT CATEGORIES: By default it’s set to “All Categories” but this can be changed to enable your addons to a specific category or categories of your choice.
  4. Next, you will configure your addons:
    1. Click on the “Add Field” button.
    2. TYPE: Set the type of field your addon will be shown to your customer (checkbox, text field, dropdown, multiple choice, etc.) Your selected field type will require additional settings for you to complete. For this example, we will provide an overview for a “Checkbox” type.
    3. TITLE: input the title of this add on. For this example, we will use “Rush Order” as our title.
      1. FORMAT TITLE: You can choose to display your title as a header (large text above your checkbox), a label (normal text beside your checkbox) or you can have your title hidden.
    4. Additional options include adding an optional description for your addon and making it a requirement for your item (a requirement is useful ensure a customer’s acceptance of certain terms prior to purchasing)
    5. OPTION: this is where you set the name of your option and set a price, if any.


To configure an individual product add-on options, you will follow the following steps:

  1. From your Seller Dashboard, click on the “Products” menu
  2. When you are within the Products menu, add a new product or edit an existing product.
  3. Within your individual product settings you will edit your addon settings, to configure your addons:
    1. Click on the “Add Field” button.
    2. TYPE: Set the type of field your addon will be shown to your customer (checkbox, text field, dropdown, multiple choice, etc.) Your selected field type will require additional settings for you to complete. For this example, we will provide an overview for a “Checkbox” type.
    3. TITLE: input the title of this add on. For this example, we will use “Rush Order” as our title.
      1. FORMAT TITLE: You can choose to display your title as a header (large text above your checkbox), a label (normal text beside your checkbox) or you can have your title hidden.
    4. Additional options include adding an optional description for your addon and making it a requirement for your item (a requirement is useful ensure a customer’s acceptance of certain terms prior to purchasing)
    5. OPTION: this is where you set the name of your option and set a price, if any.

 

Summary of Addon Options

  • Multiple choice – Shows a list of options the user can choose from. Display as dropdowns, images, or radio buttons.
  • Customer-defined price – Shows a field where users can enter a numerical value that is added to the product price.
  • Quantity – Shows a spinner where users can input a number.
  • Checkboxes – Shows a checkbox or checkboxes that can be ticked/unticked by a customer.
  • Short text – There are five in-built types. This shows a text field where users can enter either any text; just letters; just numbers; both; or an email address only.
  • Long text – Shows a text field where users can write multiple lines of text (character limit possible).
  • File Upload – Creates an option for your customers to upload a file with their order. Useful for things like, personalized photo products.
  • Heading – Add a heading between add-ons to group them into sections.

Related Questions

Yes, you would use the “File Upload” add-on option to receive uploaded files from your customers.

The options that are selected with a product will be sent to you via email on your order notification and will also be available in your Seller Dashboard within the order details.

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