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Privacy Policy

Who we are

Our website address is: https://shophandmadehawaii.com

What personal data we collect and why we collect it

I. Reviews

When visitors leave reviews on the site we collect the data shown in the review form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

II. Contact forms

When visitors make a submission on our contact forms on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

III. Registration Forms

If you sign up for an account on this website we collect your name/username and email address. This information is used to personalize your experience to keep a log of your transactions, review and seller communications on this website.

IV. Shop Forms

If you opt to become a seller on Shop Handmade Hawaii, all shop forms are used to collect and store information on your store activities, products and communications on this website. This information is securely stored for your personalization record keeping and account actions on this website.

Cookies

When you use this site we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. This cookie is used to store your login history and cart contents, if applicable.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

I. Who we share your data with

Your data may be shared with third-party services like Google Analytics and Hotjar for the purposes of tracking our website activity and the actions, behaviors and acquirement of our users. This information is kept in confidence and will not be shared with any other entity unless we are so required to do so by law.

II. How long we retain your data

If you leave a review, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up reviews or  disputes that may arise.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

III. What rights you have over your data

If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

IV. Where we send your data

Visitor comments may be checked through an automated spam detection service provided by ReCaptcha via Google.

Your contact information

I. How we protect your data

If you make a purchase on this website your contact data will be provided directly to the seller with whom you have conducted business with. Beyond this, your contact data will be never sold, shared or traded with any entity unless we are so provided to do so by law.

II. What data breach procedures we have in place

Our website is provided with industry standards in website security. While we take special precautions to guard and protect your data, we make no guarantees to our abilities. We will report any unlawful data breach of this website’s database or the database(s) to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

III. What third parties we receive data from

We utilize data from our third-party partners to improve, research and identify our website and security needs from the following trusted entities:

Google Analytics
Mailchimp
Stripe

IV. Changes to this Privacy Policy

This privacy policy may change from time to time to inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Policy changes will be in effect based on the date provided below:

Effective June 5, 2021.

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