SHIPPING: Haukea Treasures ships within 1-3 days. Due to COVID-19 putting shipping in high demand, some orders may get backlogged so please be patient as your package may arrive “later than expected”
RETURNS/EXCHANGES: WE DO NOT ACCEPT RETURNS OR EXCHANGES.
REFUNDS: Refunds are not accepted.
WHAT IF MY PACKAGE WITH PRODUCTS ARRIVES DAMAGED? We are very sorry if your package arrives damaged in any way, we try our best to package each product carefully with protection in every hope that it does not get ruined. Unfortunately, we are not responsible for how your package gets handled through its shipping & delivery process.
DISCLAIMER: All of our products are made by hand. Please respect that all of our jewelry strictly contain handmade elements and by nature, may feature slight imperfections, no 2 pairs are exactly alike, all are unique in a way. Most pieces include natural items (ie; Shell, Pearl, etc.) and may not be 100% symmetrical like factories producing unnatural beads. This allows each piece to be completely unique in its very own way adding a natural charm to it.