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Seller Support / Shipping / Shipping Method Setup

Support

As a seller on Shop Handmade Hawaii, you have access to your very own “ticketing” system to provide customer support.

Configuring Coupons

A guide on creating coupons. Coupons are highly configurable and can be private, restricted, require a minimum spending amount and more.

Store SEO

Set your store SEO so that buyers can find your store when doing a web search or learn more about what you offer on social media.

Purchasing & Printing Shipping Labels

You can easily update the shipping status of your orders and print shipping labels from your dashboard!

We have partnered with Shippo to offer you a convenient way to purchase and print your shipping labels. Once you connect Shippo to your Shop Handmade Hawaii account, you can purchase and print directly from your order details in your dashboard from Shippo.

Please note: to print shipping labels, your address must be properly configured in your Store Settings.

Related Questions

Yes! If you connect your Shippo account you are able to purchase and print your shipping labels from your dashboard.

Unfortunately, this is still a feature that we are developing. Currently, each product will be limited to one of the shipping methods that you configure: flat rate, free shipping, table rates or live rates.

If you don’t want to offer international shipping, then you would “Edit” your shipping table, and select “United States (US)” from the countries option.

If you only offer domestic shipping, any international customers(customers outside of the USA)  who attempt to make a purchase from your store will not be able to proceed with an order.

If you want to provide a shipping quote per order, you should clearly indicate this within your product description and store policies.

Setup a “free shipping” method so customers can complete their purchase, then you will need to work with them directly on collecting your shipping charges. Shipping fees that are collected after a sale can be collected with setting up a product in your store specific for customers to submit their payments – or worked out off-site with a direct payment to your Paypal account of via invoice by Stripe or another payment processor/method.

If you have configured a shipping method but would like to offer the option of free shipping – you can use COUPONS! Coupons can be restricted to specific customers if you choose to.

Offering free shipping to customers when a minimum amount is spent is a popular option. For now, we can accommodate these needs with the use of COUPONS! When setting up your coupon, you can set a minimum order amount to spend before the coupon will be valid. You can list your coupon offer in your store settings (shop bio or store notice), on your product description or share via email or social media.

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