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Support

As a seller on Shop Handmade Hawaii, you have access to your very own “ticketing” system to provide customer support.

Product Configuration

Once you add your products, youʻll need to fine tune the settings to fit your needs. Read on for an overview of the process.

Store Settings

Your store settings make up your storefront. This is what customers will see when they view your store page.

Configuring Coupons

A guide on creating coupons. Coupons are highly configurable and can be private, restricted, require a minimum spending amount and more.

Followers

A brief explanation on your Store Followers.

Settings

On your “Settings” page within your Seller Dashboard you will find these options to setup for your store:

  1. STORE: these are the details that appear on your store front that customers will view to learn more about your, view your products and read up on your policies.
  2. ADD-ONS: here you will setup GLOBAL add-ons for your products. Add-ons are additional services and/or items that you can include with your products for a fee. Examples of common add-ons are: gift wrapping and rush services. Global add-ons that are set in this setting can be applied to all of your products or for specific categories. To add add-ons “on the fly” which would apply to individual products would be configured within the individual product settings.
  3. PAYMENT: this is where you need to connect Stripe to get paid for your sales! It’s very important. Without Stripe Connect in place, you can’t get paid.
  4. SHIPPING: this is where you setup the shipping for your products. You choose the carrier, class and rates.
  5. SOCIAL PROFILES: here you set your links to your social media profiles to build your brand and gain more likes and followers!
  6. STORE SEO: here is where you can setup your store SEO to help increase your chances of being discovered in web searches. SEO can also be set so that when your store is shared on Twitter or Facebook it will contain an image and content that is relevant.
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