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Subscription

To be an active seller on Shop Handmade Hawaii, you will need to subscribe to one of our affordable monthly plans.

Store Settings

Your store settings make up your storefront. This is what customers will see when they view your store page.

Product Configuration

Once you add your products, youʻll need to fine tune the settings to fit your needs. Read on for an overview of the process.

Store SEO

Set your store SEO so that buyers can find your store when doing a web search or learn more about what you offer on social media.

Support

When you make a sale, your buyers will be able to contact you through a dedicated store support system that you manage through your Seller Dashboard. Prospective buyers can also contact you through your store support system if they have inquiries on your products or policies.

All of your “tickets” are managed through your “Support” menu within your Seller Dashboard.

For more details, view the article on Buyer Support.

Related Questions

Nope! The support system is simply a tool for you to use to easily organize your customer inquiries and order issues for easy management.If you choose to use your own support system(email, phone, alternate option), you can turn off your “Get Support” button in your store.

If you choose to remove the support option, be sure that you offer another way for customers to contact you!

Keep in mind that if Shop Handmade Hawaii is ever called upon to make a final determination decision in the case of a buyer dispute, the support system communications are used as a referencing point.

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